Privacy Policy

1. Introduction

Prexio LLC (“Company,” “we,” “us,” or “our”) is committed to safeguarding your privacy and protecting the personal information you share while using our website, products, and digital services. This Privacy Policy (“Policy”) explains in detail how we collect, use, store, disclose, and secure your personal data when you interact with our platform, purchase digital educational content, download product files, or communicate with us.

By visiting our website or accessing any of our services, you acknowledge that you have read, understood, and agreed to this Policy.

2. Scope of This Policy

This Policy applies to:

  • Our website
  • Any subdomains operated by Prexio LLC
  • Digital exam files, study material downloads, and related services
  • Customer support interactions
  • Email communications

This Policy does not apply to independent third-party websites, external platforms, or service providers not operated by Prexio LLC.

3. Information We Collect

We collect information in the following categories:

3.1 Personal Information Provided by You

When you make a purchase, contact us, or submit information, we may collect:

  • Full Name
  • Email Address
  • Billing Information
  • Ordered Product Details
  • Communication Records
  • Any other information voluntarily provided

We do not collect or store credit card numbers. All payment details are processed securely by trusted third-party payment processors.

3.2 Automatically Collected Information

When you access our website, certain information is automatically collected through cookies, analytical tools, and server logs, including:

  • IP Address
  • Browser type and version
  • Device type and operating system
  • Pages visited
  • Time spent on the website
  • Referring URL
  • Download activity
  • Website usage statistics

This helps us improve user experience and website functionality.

3.3 Cookies & Tracking Technologies

We use cookies, pixels, and tracking scripts to:

  • Improve website performance
  • Personalize your experience
  • Analyze traffic and usage
  • Store user preferences
  • Assist in fraud detection and security

You can disable cookies in your browser settings, but certain features may not work properly.

4. How We Use Your Information

Prexio LLC uses your personal information for the following purposes:

  • To process orders and deliver digital products
  • To verify purchase details
  • To send order confirmations and digital files
  • To provide customer support and technical assistance
  • To improve our website and services
  • To resolve disputes and enforce policies
  • To comply with legal obligations
  • To protect our platform against unauthorized use or fraud

We do not sell or rent your personal information to any third party.

5. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Union or EEA, we process your data under one or more of the following legal bases:

  • Contractual Necessity: To fulfill your order and provide digital products.
  • Legitimate Interests: To enhance website performance, prevent fraud, and maintain security.
  • Consent: When signing up, contacting us, or accepting cookies.
  • Legal Obligation: To meet regulatory or tax requirements.

6. Sharing & Disclosure of Information

Your information may be shared with third parties only in the following cases:

6.1 Service Providers

We may share information with trusted vendors who assist with:

  • Payment processing
  • Email delivery
  • Analytics
  • Website hosting
  • Technical support

These providers are obligated to protect your information.

6.2 Legal Requirements

We may disclose information if required by law, court order, government request, or legal process.

6.3 Business Transfers

In the event of a merger, acquisition, or restructuring, user data may be transferred to the new entity under the same protective conditions.

7. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill your order
  • Maintain transaction records
  • Provide support and improve services
  • Comply with legal obligations

Digital download logs and order details may be kept longer for security and audit reasons.

8. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encrypted communication channels
  • Secure servers
  • Restricted data access
  • Continuous monitoring
  • Firewall and anti-fraud systems

Although we ensure strong protection, no online system can guarantee 100% security.

9. Your Rights

Depending on your location, you may have the following rights:

9.1 GDPR Rights (EU/EEA Users)

  • Right to access your personal data
  • Right to rectify incorrect information
  • Right to delete your data (“Right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to withdraw consent
  • Right to object to data processing

Requests may be submitted to sales@prexio.site.

9.2 CCPA Rights (California Residents)

You may request:

  • Disclosure of collected data
  • Data deletion
  • Categories of third parties data was shared with
  • Opt-out of data sale (we do not sell data)

10. Children’s Privacy

Our website and products are not intended for individuals under the age of 16.
We do not knowingly collect information from children.
If we discover that a minor has submitted personal data, we will delete it promptly.

11. Third-Party Links & Services

Our website may contain links to external websites or third-party content.
Prexio LLC is not responsible for:

  • Privacy practices of external websites
  • Their content
  • Data usage policies

Users should review the privacy policies of such third-party platforms independently.

12. International Data Transfers

Your information may be stored or processed on servers located outside your country.
By using our services, you consent to such transfers.
We ensure adequate protection consistent with applicable laws.

13. Email Communications

We may contact you via email for:

  • Order confirmations
  • Product delivery
  • Customer support
  • Important updates or policy changes
  • Security alerts

You may opt out of promotional emails, but transactional emails cannot be unsubscribed from.

14. Changes to This Privacy Policy

Prexio LLC reserves the right to modify or update this Policy at any time.
Changes will be posted on this page with an updated revision date.
Continued use of our services after changes implies acceptance of the updated terms.

15. Contact Information

For questions, complaints, or privacy-related requests, contact us at:
📩 sales@prexio.site

We strive to respond to all inquiries in a timely manner.

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